Fees & Payment
Transparent information about our session fees, Medicare rebates, and payment options.
Fees
The Australian Psychological Society (APS) recommends a $311 fee for a 50-minute psychology consultation.
Our practice offers a reduced rate of $210 for a standard 50-minute session to enhance accessibility.
Medicare Rebate
Eligible clients can claim a Medicare rebate of $96.65 per session, for up to 10 sessions per year. To receive the rebate, you must be referred by a General Practitioner (GP) under the Better Access to Mental Health Care Programme and your GP must provide a referral letter to the practice before your first session.
Payment & Billing
- Fees must be paid prior to the appointment.
- Credit card payments only (all major cards accepted).
- Clients must complete a credit card authorization form as part of the online intake process.
- Payments are securely managed through Halaxy (online booking system). ). For details on how your information is protected, please refer to the FAQ section on Halaxy.
Health Fund Rebates
- Health fund benefits vary, so please confirm with your provider whether psychology sessions are covered and at what rate.
- The practice cannot process private health insurance claims directly.
- After each session, you will receive an invoice containing all the necessary details for your claim.
- You will need to submit your claim directly to your health insurance provider.
Note: You cannot claim a rebate from both Medicare and a private health fund for the same session.
Cancellation
- Cancellation Out side 48 hours – No Fee
- Cancellation with 48 hours – 50% of session fee
- Cancellation with 24 hours – 100% of session fee
Note: Cancellation fees cannot be claimed through Medicare or your health fund.